Terms of Use

These Terms of Use govern your access to and use of the Vertex Medical Labs website. By using this site, you agree to these terms.

Last updated: February 04, 2026

1) Website purpose

This website provides information about our intake participation process and offers a way to submit a request for follow-up. It is intended to support operational coordination related to clinical research participation workflows.

2) No medical advice

Content on this site is provided for general informational purposes only and is not medical advice. Do not rely on this website for diagnosis or treatment decisions. If you have a medical emergency, call 911 or seek emergency care immediately.

3) Intake participation requests

Submitting a request does not guarantee eligibility, enrollment, or placement in any study. Additional information may be required to determine next steps. We may decline or be unable to proceed with a request at our discretion, including when information is incomplete or cannot be verified.

4) SMS messaging

If you provide a mobile number and consent to SMS, you authorize us to send messages consistent with the consent options displayed at the time of opt-in. Message and data rates may apply. You may opt out by replying STOP.

5) Acceptable use

You agree not to:

  • Use the site for unlawful purposes or to submit false, misleading, or impersonated information.
  • Attempt to access, probe, or disrupt the site’s systems, forms, or security controls.
  • Upload or transmit malware, scripts, or harmful code through any form on the site.
  • Interfere with the availability of the site or the experience of other users.

6) Intellectual property

The site design, text, logos, and other content are owned by Vertex Medical Labs or licensed to us and are protected by applicable laws. You may view and print pages for personal, non-commercial use only.

7) Third-party links

The site may include links to third-party websites. We are not responsible for third-party content, privacy practices, or availability. Your use of third-party sites is at your own risk.

8) Disclaimers

The website is provided “as is” and “as available.” We make no warranties, express or implied, regarding accuracy, reliability, or availability. We disclaim all warranties to the maximum extent permitted by law.

9) Limitation of liability

To the maximum extent permitted by law, Vertex Medical Labs will not be liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, arising from your use of the website.

10) Changes

We may update these Terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the updated Terms.

11) Contact

Questions about these Terms can be directed to:
Vertex Medical Labs
424 S 56th Street #100, Phoenix, AZ 85034
602-905-3508
support@vertexmedlabs.com